Concierge & Care
Premium ownership is more than the watch. We support your purchase with white-glove delivery, warranty coverage, and long-term care guidance.
Services
Everything you need, handled.
A boutique experience—online.
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Sizing & Fit Guidance
Strap and bracelet sizing recommendations before purchase, plus post-delivery adjustments.
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Authentication & Documentation
Full documentation, serial verification, and care instructions included with every piece.
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Warranty Support
5-year warranty coverage with a straightforward concierge-led process.
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Insured Shipping
Secure, insured delivery with premium packaging and signature confirmation.
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Care & Maintenance
Guidance on cleaning, storage, water exposure, and recommended service intervals.
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Returns & Exchanges
Clear policies designed for confidence—handled quickly by our concierge team.
Service FAQ
Quick answers for collectors.
Need help choosing the right piece?
Tell us your style, wrist size, and use-case—our concierge will recommend the best match.